Jenni Walker, the mother who had ordered the brand new PlayStation for her 16-year-old son, was, at first, offered a £5 gift voucher but this was later changed to a £50 voucher and a full refund. However, her husband’s release of CCTV images showed the driver putting a PS5-shaped box into the back of his van after scanning it.
Walker’s son, when speaking to EuroGamer, stated that they did not want the driver to get into any trouble. However, Jenni was not quite as understanding as she told Oxford Mail, “I am livid beyond words. I fully appreciate this is a first-world problem and considering we are in a global pandemic, not the most important ordeal faced, but for it to happen on my son’s birthday seems incredibly cruel.”
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